The Spa at InterContinental London - The O2

Features & Amenities

The Spa at InterContinental draws praise for attentive staff and a clean, peaceful setting. However, recent visits reveal operational friction: the hot tub has been out of action without compensation, massage bookings are sometimes mishandled, and staffing shortages have cancelled booked treatments. Changing areas have been reported cluttered. When everything runs as planned, the experience justifies the premium pricing; when it doesn't, the venue struggles to resolve issues fairly. Worth booking only if you can confirm facilities are fully operational and have flexibility around treatment timing.

Location