Cloud Twelve Wellness, Spa and Kid's Club
2-5 Colville Mews, London W11 2DA, UK
Updated June 2026
Features & Amenities
What visitors say
Based on recent Google reviewsCloud Twelve's head spa is the standout — reviewers describe it as transformative and genuinely luxurious, combining multiple scalp and head treatments into one session. The thermal suite, massage, and facial offerings are equally praised, with therapists (Ilona, Clair, Chanel) noted for skill and attentiveness. Staff, particularly spa manager Karen, create a welcoming, personalised experience. The spa package (60-min treatment + 60-min thermal suite + champagne and truffles) delivers strong value for London. A genuine escape in Notting Hill.
Cloud Twelve is a wellness spa and lifestyle club located in Notting Hill, London, offering a comprehensive range of health and wellness services alongside dedicated facilities for children. The facility features a steam room, thermal suite, showers, lockers, and changing rooms for members and guests. Beyond the core wellness amenities, Cloud Twelve operates a Bio-Hacking Lab, provides spa treatments including massages, facials, and head spa services, and houses a wellness clinic offering services such as acupuncture, herbal medicine, infrared therapy, and psychotherapy. The venue also includes a dedicated Kids Club with a play zone, crèche, classes, and children's café, allowing parents to access spa and wellness services while their children are supervised and entertained. This combination of adult wellness facilities, clinical services, and family-oriented amenities distinguishes Cloud Twelve as a multi-purpose wellness destination rather than a traditional spa or sauna facility.
